Risk-Free Reservations

Cancellation & Refund Policy

We believe in fair, generous, and straightforward terms so you can plan your Indian holiday with absolute peace of mind.

Clear Timeline Windows

Standard Multi-Day Tour Cancellation Schedule

Because we operate our own vehicles and maintain direct local hotel contracts, we are able to offer the most generous cancellation terms in the Indian luxury travel industry:

Notice Period Prior to Tour Start	Refund Amount	Applicable Fees
15 or More Days Prior	100% Full Refund	Zero Cancellation Penalty
8 to 14 Days Prior	75% Refund	25% Retained for Hotel Retainers
3 to 7 Days Prior	50% Refund	50% Retained for Committed Permits & Stays
Less than 72 Hours or No-Show	0% Refund	100% Non-Refundable (Fleet & Team Deployed)

Refund Processing Timelines & Methods

1. Gateway Reversal Timelines: Approved refunds are credited directly back to the original payment source (credit card, debit card, or bank account). Refund processing is initiated within 24 hours of cancellation approval, and funds typically appear on your banking statement within 5 to 7 business days.

2. Same Day Excursions: For single-day excursions (e.g. Same Day Agra Tour by Gatimaan Express or Private Car), free cancellation is valid up to 24 hours prior to trip departure.

3. Government Forest Permits: For Ranthambore Tiger Safari jungle permits, fees paid directly to the Rajasthan State Forest Department are non-refundable per state conservation law.

Clear Answers

Frequently Asked Questions on Cancellations

Simply send an email to info@traditionaltoursandtravels.com or message your assigned WhatsApp trip manager with your booking voucher number. Cancellation is effective from the timestamp received.

Yes! If you choose to postpone, we will convert 100% of your paid deposit into a Lifetime Travel Credit with zero administrative rescheduling fees, valid for any tour within 24 months.

In cases of verified airline flight disruptions, we work flexibly to adjust your itinerary without penalty or hold your funds in credit so you can join when rescheduled.

Our accounting team dispatches the gateway reversal within 24 hours. Depending on your credit card bank's international settlement cycle, it typically reflects in 5 to 7 business days.

Same day private road excursions can be cancelled with 100% full refund up to 24 hours before pickup. (For train tours, standard Indian Railways ticket cancellation fees apply).

When cancelling within our 14-day free window, we refund the full base package amount. Standard third-party card processing fees (approx 2.5%) are absorbed where permitted by card networks.

Your on-ground manager will assist with top private medical clinics immediately. While active tour days underway cannot be refunded, unutilized hotel nights will be negotiated for partial recovery.

Yes. If you must cancel due to illness or medical emergencies, we provide formal itemized cancellation invoices and insurer statements within 24 hours to accelerate your claim.

Yes! If you are unable to travel, you may transfer your complete reservation to a nominated friend or family member up to 7 days before departure at zero name-change surcharge.

In the rare event that we are forced to cancel due to severe natural events or government restrictions, you receive an immediate 100% full refund with zero deductions.

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Cancellation & Refund Policy

Standard Multi-Day Tour Cancellation Schedule

Refund Processing Timelines & Methods

Frequently Asked Questions on Cancellations

How do I officially initiate a cancellation?

Can I postpone my trip dates instead of taking a refund?

What if my international flight to India is cancelled by the airline?

How long does it take for funds to reach my bank account?

What is the cancellation policy for Same Day Agra tours?

Are credit card transaction processing fees deducted from refunds?

What happens if a guest falls ill while on tour?

Do you issue written documentation for travel insurance claims?

Can a booking be transferred to a family member or friend?

What if Traditional Tours cancels a trip due to force majeure?

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Traditional Tours Concierge